Detailed professional resume showcasing expertise in IT infrastructure, cybersecurity, ERP systems, cloud technologies, and software development, tailored for international and remote technical roles.

PROFESSIONAL PROFILE

Technical consultant and university professor in IT and Engineering, with experience as SOC Manager, CIO, Information Security Specialist, Data Analyst, Infrastructure Engineer, and Software Developer. Over 25 years of experience in infrastructure, ERP systems, datacenters, cybersecurity, networking, databases, and web/mobile development. Strong expertise in Azure/M365, SIEM (incl. KQL), PaaS/SaaS, process automation, vendor due diligence, and user support. Focused on secure, integrated, and efficient solutions, ready for international remote environments.

SKILLS & COMPETENCIES

• Communication & Interpersonal: adaptive communication, facilitation, negotiation, continuous feedback.

• ERP Systems: implementation, parameterization, customization, and integration of financial, accounting, tax, purchasing, inventory, asset, and production modules. Experience in requirements analysis, process modeling, workflow automation, and database integration (SQL Server, Oracle, PostgreSQL).

• Networks: TCP/IP, UDP, ICMP, DNS, DHCP, FTP, HTTP, BGP, VLAN/VPN, firewall, proxy, digital certification.

• Datacenter & Infrastructure: physical/logical design, virtualization (VMware, Hyper-V, Proxmox), containers (Docker, Kubernetes), automation.

• Operating Systems: GNU/Linux, Windows Server/Desktop, macOS, Android, iOS.

• Governance & Services: ITIL, NIST, ISO 27001/27701, LGPD, BCP/DRP.

• Programming: Python, Java, C#, C/C++, PHP, SQL, JavaScript, React Native, HTML/CSS.
• Databases: MySQL, PostgreSQL, MariaDB, SQL Server, NoSQL, Hadoop, Spark.

• Cybersecurity: SIEM (Stellar Cyber, Elastic, Rapid7), KQL, IDS/IPS, hardening, incident response.

• Cloud & Microsoft: Azure, Microsoft 365, Active Directory, policies, and identity management.

PROFESSIONAL EXPERIENCE

Security Operations Center (SOC) Manager – Under Protection

Dec/2024 – Oct/2025
• Led a distributed cybersecurity team, aligning business and security objectives.
• 24×7 SOC operations: detection, incident response, threat intelligence, and workflow automation.
• Defined and monitored KPIs (MTTD/MTTR/MTTA); integrated SIEM tools (Stellar Cyber, Rapid7, Elastic) using KQL queries.
• Conducted vendor due diligence, process reviews, and continuous SOC improvement initiatives.

University Professor – SENAC College, Uniensino University Center, UFPR, UniOpet, Universidade Positivo

Aug/2009 – Present
• Courses: Computer Networks, Information Security, Software Engineering, Entrepreneurship, Innovation, Industry 4.0, and IT Management.
• Academic planning, practical projects, active learning methodologies, and remote education.

Chief Information Officer (CIO) – Softmarketing

Oct/2021 – Aug/2022
• IT-business alignment, governance, Azure/M365, AD, and VPN administration.
• Managed internal teams and third-party vendor contracts.
• Implemented BCP/DRP strategies, managed organizational change, improved productivity, and reduced project timelines.

IT Project Manager – Nexcore Tecnologia

Jan/2021 – Mar/2021
• Planned and executed IT projects ensuring compliance with defined scope, cost, and timelines.
• Coordinated human, financial, and material resources, ensuring quality and SLA adherence.
• Managed stakeholders, executive reporting, and communication between technical and management teams.
• Applied agile and traditional project management methodologies, improving efficiency and mitigating risks.

Operations and Services Manager – Nexcore Tecnologia

Mar/2020 – Dec/2020
• Managed IT service operations, supervising technical teams and ensuring continuous service delivery.
• Defined and tracked KPIs, productivity targets, and service quality standards.
• Provided technical support in infrastructure projects integrating security, networks, and process automation.
• Implemented operational improvements, reducing costs and increasing efficiency.

Chief Information Officer (CIO) – Instituto de Tecnologia do Paraná (TECPAR)

Sep/1994 – Mar/2016

• Directed IT strategy, budgeting, team leadership, and project delivery; implemented analytics and data platforms.

• Managed Windows/Linux/macOS servers and desktops; ensured security, development, and database administration.

• Oversaw datacenter operations, networking (routers/switches), virtualization, and automation.

• ERP Expertise: implementation, parameterization, customization, and integration of ERP systems covering financial, accounting, tax, purchasing, inventory, asset, and production modules. Conducted requirements analysis, process modeling, technical support, database integration (SQL Server, Oracle, PostgreSQL), and automation of management reports.

SELECTED TECHNICAL PROJECTS

• ERP + LIMS Integration: connected ERP to laboratory management systems to automate production flow.

• Virtualization & High Availability: consolidated servers with automated backup and redundancy.

• Internal Web Solution: developed administrative request and workflow management system (REST/SQL APIs).

• Secure Multi-Segment Network: implemented VLAN/VPN, corporate firewall, and authenticated Wi-Fi.

ACADEMIC BACKGROUND

• Ph.D. in Urban Management (2016–2020) – Pontifical Catholic University of Paraná (PUCPR), Brazil.

• M.Sc. in Computer Science (2008–2010) – Pontifical Catholic University of Paraná (PUCPR), Brazil.

• Postgraduate in Computer Networks and Distributed Objects (2002–2003) – Federal University of Paraná (UFPR), Brazil.

• B.Sc. in Computer Science (1997–2000) – FESP (College of Education and Social Studies of Paraná), Brazil.

• MBA in Cybersecurity and Cyber Defense – In Progress – UNINTER, Curitiba/PR.

• Postdoctoral Research – In Progress (Public Intelligence and Strategic Digital Cities) – PUCPR, Curitiba/PR.

CONTINUING EDUCATION & WORKSHOPS

• Media and Information Literacy in the Next Normal – Open Academy – UFPR

• Strategic Digital City – PUCPR

• Project Management – FGV

• Latin American Congress on Free Software and Open Technologies – UFPR

• CCNA – Cisco

• MSSQL Database Administration – Microsoft

CERTIFICATIONS & TECHNOLOGIES

• ISO 27001 Foundations | LGPD Awareness | ITIL v4 Foundation | CCNA
• Cloud & Microsoft: Azure, Microsoft 365, AD, Intune, Defender; PaaS/SaaS
• Security: SIEM (Stellar Cyber, Elastic, Rapid7), KQL, IDS/IPS, hardening, BCP/DRP
• Networks: TCP/IP, VLSM, DNS, DHCP, BGP, VLAN, VPN, firewall, proxy, corporate Wi-Fi
• Data & Development: PostgreSQL, MySQL, MariaDB, SQL Server; Python, Java, C#, C/C++, PHP, JavaScript; React Native; Power BI, Grafana; REST/JSON APIs

LANGUAGES

Portuguese (native) | English (advanced) | Spanish (intermediate) | Italian (basic)

CV – ROBERSON CESAR ALVES DE ARAUJO – Pt-Br

CV – ROBERSON CESAR ALVES DE ARAUJO – Eng

CV – ROBERSON CESAR ALVES DE ARAUJO – it

CV – ROBERSON CESAR ALVES DE ARAUJO – Esp

CV – ROBERSON CESAR ALVES DE ARAUJO – Fr